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How to Appeal a Total Parking Solutions Charge

Total Parking Solutions enforces retail and mixed-use car parks, often with maximum-stay or customer-only rules on shared sites where the layout gives no hint that different regimes apply. The charge is a contractual claim and turns on signage, camera data and notice timing.

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The grounds that work

  • ▸Mixed-use site confusion: where one car park serves multiple businesses with different rules, signage must make the boundaries unmistakable.
  • ▸Genuine customer: receipts proving on-site custom support cancellation and mitigation.
  • ▸ANPR double-visit and timing errors.
  • ▸POFA 14-day notice window and grace periods.

Process

Appeal within 28 days with receipts and photos; on rejection, use the free independent route named on your letter within its deadline.

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Frequently asked

I was a customer of one of the shops the whole time

Attach the timestamped receipt and ask the business to support cancellation, site businesses lean on their parking operators about charged customers.

More guides

This guide is general information about UK parking appeal processes, not legal advice. Operator trade-body memberships and appeal routes change: always follow the route and deadline named on your own notice and rejection letter.