How to Appeal a Total Parking Solutions Charge
Total Parking Solutions enforces retail and mixed-use car parks, often with maximum-stay or customer-only rules on shared sites where the layout gives no hint that different regimes apply. The charge is a contractual claim and turns on signage, camera data and notice timing.
The grounds that work
- ▸Mixed-use site confusion — where one car park serves multiple businesses with different rules, signage must make the boundaries unmistakable.
- ▸Genuine customer — receipts proving on-site custom support cancellation and mitigation.
- ▸ANPR double-visit and timing errors.
- ▸POFA 14-day notice window and grace periods.
Process
Appeal within 28 days with receipts and photos; on rejection, use the free independent route named on your letter within its deadline.
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Start my appealFrequently asked
I was a customer of one of the shops the whole time
Attach the timestamped receipt and ask the business to support cancellation — site businesses lean on their parking operators about charged customers.
More guides
This guide is general information about UK parking appeal processes, not legal advice. Operator trade-body memberships and appeal routes change — always follow the route and deadline named on your own notice and rejection letter.